Contact Information
Contact Information
Thank you for visiting Pawmiso. If you have questions about our products, your order, shipping, returns, or anything else, our customer care team is here to help.
Customer Support
Email: support@pawmiso.com
We usually respond within 1–2 business days. Response times may be slightly longer during weekends, public holidays, or periods of high demand.
Order-Related Enquiries
To help us assist you more efficiently, please include the following information in your email:
- Your full name
- Your order number
- The email address used to place the order
- A brief description of your question or issue
- Clear photographs or videos, if the product is damaged, defective, incorrect, or incomplete
Returns
Please contact our customer care team before returning any product. Do not send a return to the address shown on the shipping label, as this may not be our designated return facility. Once your return request has been reviewed, we will provide the correct return address and instructions.
Website
Important Notice
For your security, Pawmiso will never ask you to send your account password or full payment card details by email.
Last updated: September 12, 2026